Edwards Orthodontists Office recognized by OCCOC for respect
September 16, 2018 Times and Democrat article (reprinted with permission)
Article by DIONNE GLEATON T&D Staff Writer
Dr. Dawes Edwards has been creating beautiful smiles for more than 30 years, doing it all with a staff committed to patients' overall well-being and comfort.
Edwards Orthodontics is located at 1346 Wingate St. NE in Orangeburg. Invisible ceramic braces and clear aligners are among the orthodontic treatment options the office uses to ensure patients receive the most effective care.
Advanced digital imaging and computer graphics provide patients with effective treatment, but a larger mission has been to provide state-of-the-art orthodontic solutions for patients in a friendly, comfortable environment.
Getting patients in and out of the office in a timely fashion while making them feel welcome and appreciated while they're there are among the office's service qualities, earning them their designation as the exemplification of respect as part of the Orangeburg County Community of Character initiative.
Edwards said while the honor was unexpected, he is appreciative. "I think one of the things we do is we definitely respect people's time. We try to get people in and out of here. When they have appointments, we try to make sure that we see them on time. That's not always true, but we try to run as well as we can," he said.
Edwards, a native of Johnston, has practiced orthodontics in Orangeburg since 1984. He and his staff provide a full range of care to both children and adults, with approximately 80 percent of them being children.
He said instilling respect and other values in them is just as important in treating their teeth.
“We’re not here just about treating patients. We try to instill other values in the kids we treat. The majority of our patients are kids. We want them to know that they should appreciate what their parents are doing for them because everyone can’t get braces.
“Everybody doesn’t have that opportunity. So we try to make them know that they’re getting a benefit that some people don’t receive. So it’s not just about braces, but talking to kids about different things in life,” Edwards said.
One way the office respects its patients is by wanting to create an enjoyable experience for them. “Most of our patients are not sick, hurting or in pain. They just want straight teeth. So, you know, we’re not a bad experience for them. They come in and we try to create a good experience for them by making it happy and joyful,” Dawes said.
“It’s a serious thing that we’re doing, but we want to treat it like it’s a pleasant thing for them. We enjoy probably working with the kids the most. It keeps you young, or at least I hope it does,” he said, laughing.
The doctor said it’s amazing just how much you can change people’s lives by taking care of their teeth, something which requires him to respect his own craft.
“That’s amazing. Some patients come in here and they might be shy and not very outgoing because they are ashamed of their teeth. And then when they leave, it’s a totally different transformation. That is very rewarding for us,” Edwards said, noting that respect is key in all aspects of life.
“I think everybody ought to have respect, treat people like you’d want to be treated. Have respect for your parents, elders, people that are in positions. They ought to respect the position whether they like the person or not,” he said.
He also respects the OCCOC and its efforts to spread good character throughout the community. “I definitely think it’s a great idea and a great thing to promote. I think all the character traits are something that everybody ought to strive for wherever you live. It’s not just this community, but any community,” he said.
‘You want to try to ensure that people realize that those are traits that they need to develop and work on regardless of who you are.”